We want your order to reach you safely and on time. Here is how our shipping works.
Processing time
Orders are usually processed within 1–3 business days. You will receive an email with tracking as soon as your order is on its way.
Where we ship
We ship worldwide, including the United States, Canada, the UK, Europe, Australia and more. A physical delivery address is required (we cannot ship to US APO/FPO addresses).
Delivery times
Estimated delivery after processing:
- Standard: 7–20 business days, depending on destination
- Express: 5–10 business days
Times can vary with destination and any customs handling. During peak periods, such as the holiday season, delivery may take a little longer.
Tracking
Once your order ships, you will receive a tracking number by email so you can follow it 24/7.
Customs and duties
International orders may be subject to customs duties or taxes set by the destination country. These charges are the customer’s responsibility, and we recommend checking with your local customs office if you are unsure.
Lost or damaged parcels
We package every order with care. If a parcel is lost or damaged in transit, please contact us and we will work with the carrier to put it right.
Returns
You can return an item within the window set out in our Refunds & Returns Policy. If you have any questions, just contact us.