Shipping & Delivery

Location
All items are shipped from Hong Kong. Due to the handcrafted nature of our straps, it takes 7-10 working days to fulfill your order, depending on customization. Once finished, your items will be shipped. We ship globally using Airmail or DHL/EMS Express for international deliveries. Please note, we do not ship to US APO/FPO addresses; a physical delivery address is required.

Shipping Countries
We ship watch bands worldwide, including to the USA, UK, Canada, Australia, Belgium, Chile, Czech Republic, England, Finland, France, Germany, Greece, Holland, India, Netherlands, Hungary, Ireland, Israel, Italy, Japan, New Zealand, Norway, Poland, Portugal, Qatar, Saudi Arabia, Singapore, Sweden, Switzerland, Thailand, Turkey, UAE, and more.

Customs
We are not responsible for any customs fees once the items have shipped. By purchasing our products, you agree that one or more packages may incur customs fees upon arrival in your country. To minimize these charges, we declare the package value as $20.

Guaranteed Delivery
Unlike other sellers, we guarantee safe delivery. If your package is lost in transit, we will resend a replacement, no questions asked.

  • 100% satisfaction guarantee!
  • 100% perfect fit guarantee!
  • 100% delivery guarantee!

If you are not satisfied with your purchase, we offer a full refund.

Shipping Time
Shipping times vary by location:

  • United States: 10-30 days (Flat Rate), 5-10 days (Expedited)
  • Canada, Europe: 10-30 days (Flat Rate), 5-10 days (Expedited)
  • Australia, New Zealand: 10-30 days (Flat Rate), 5-10 days (Expedited)
  • Mexico, Central/South America: 15-30 days (Flat Rate), 5-10 days (Expedited)
  • Asia (Hong Kong, Japan, Singapore, Philippines): 15-30 days (Flat Rate), 5-10 days (Expedited)

*Maximum delivery time: 45 business days, excluding our 2-3 day processing time. During peak season (Oct 1 – Jan 30), delivery times may double.

Tracking Information
Once your order is dispatched, you will receive a unique tracking code via email to monitor your delivery 24/7.

Free Return
You have 14 calendar days from receiving your item(s) to initiate a return. Please refer to our return & refund policy for more details.

If you have any questions, please contact us, and we will be happy to assist you.